Returns Policy

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Our Returns Policy - Property Repair Systems Products

Faulty or damaged goods may be returned within 7 days of purchase for a full refund, with carriage paid or refunded. Replacement goods will be Invoiced and must be paid for in advance, pending arrival of the faulty goods at our premises. Chemical products must not be returned by Post. We reserve the right to only refund by Cheque, for Credit Card security reasons.

After 7 days and up to 3 months from the date of delivery unwanted goods may be returned at the Customer's expense, but a minimum of 25% of the original invoice price will be deducted for re-stocking and administrative costs. No carriage will be refunded. We reserve the right to refuse a return if the goods are out of date, damaged or part used.

However, goods purchased after our specialist advice has been accepted and which have been specified by us to solve a specific problem cannot be returned. This type of purchase no longer constitutes a 'blind purchase at a distance' having being subject to joint analysis and agreement with the Purchaser.

Product Kits that have been created and tailored for a Purchaser cannot be returned for Credit or Refund.

Timber, Joinery and Timber-Resin Splice Kits cannot be returned for Credit or Refund.

Paints that have been coloured correctly to your requirements cannot be returned for Credit or Refund.

If you think you have purchased the wrong product because we did not advise you correctly, please contact me personally.

David Moore, Managing Partner


Property Repair Systems, Olympus Business Park, Kingsteignton Road

Teignmouth, TQ14 9AE

T: 01626 872886

E: help@propertyrepairsystems.co.uk


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Other Property Repair Systems Sites:

www.boron.org.uk - how to use Boron based insecticides/fungicides to treat timber rots and insect attack

www.dampness-info.co.uk - how to treat penetrating dampness in walls and plaster

www.dampfix.com - how to fix damp in buildings

www.dryrot.biz - how to kill Dry Rot in buildings

www.drywallandfloor.co.uk - membranes for lining damp walls, floors, basements and cellars

www.epoxy-info.co.uk - epoxy resins for repairing wood, concrete, brick and stone

www.fire-door-paint.co.uk - upgrade doors to 30 minutes fire resistance

www.fire-info.co.uk - fire fabrics for insulation, flame and smoke barriers

www.joist-repair.co.uk - how to quickly repair joists and beams of any size

www.mold-info.co.uk - kill mould on walls and ceilings, anti mold paints

www.propertyrepairsystems.co.uk - fire retardant paints, hygiene products, metal bracket manufacture, crack injection

www.steel-fire-paint.co.uk - treat steel with Intumescent Paint to provide fire protection

www.timber.org.uk - systems of repair, with step by step methods

www.woodworm-info.co.uk - how to kill and prevent woodworm and death watch beetle

www.wood-worm.co.uk - how to stop common furniture beetle in buildings